por Morgan, Rebecca L [autor] | Galindo Urquiza, Julio [traductor] | Grepe Philp, Nicolas [editor].
por Gerson, Richard F [autor] | Tejera, Héctor G [traductor] | Grepe Philp, Nicolas [editor] | Gerson, Richard F. Beyond customer service.
por Gelatt, H. B [autor] | Tejera, Héctor G [traductor] | Grepe Philp, Nicolas [editor] | Gelatt, H. B. Creative decision making.