TY - BOOK AU - Snee,Ronald D. AU - Hoerl,Roger Wesley TI - Leading Six Sigma: a step-by-step guide based on experience with GE and other Six Sigma companies T2 - Financial Times Prentice Hall books SN - 0136117422 AV - TS156 S594 U1 - 658.5/62 21 PY - 2003///] CY - Upper Saddle River, NJ PB - FT Prentice Hall KW - Seis Sigma (Norma de control de calidad) KW - Administración de la producción KW - Control de calidad ER -