TY  - BOOK
AU  - Oodan,Antony P.
TI  - Telecommunications quality of service management: from legacy to emerging services 
T2  - IEE telecommunications series
SN  - 0852964242
AV  - TK5102.84 O63 2003
PY  - 2003///
CY  - London
PB  - Institution of Electrical Engineers
KW  - Telecomunicaciones
KW  - Servicios al cliente
KW  - Control de calidad
N1  - Publicado anteriormente como: Quality of service in telecommunications / by A.P. Oodan, K.E. Ward and A.W. Mullee, 1997
ER  -