Born, Gary, <br/><br/>
Process management to quality improvement :  the way to design, document and re-engineer business systems / 
Gary Born 
 - 285 páginas 
<br/><br/><label>ISBN: </label>0471942839 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administración de la producción--Control de calidad<br/>Control de calidad
<br/><br/><label>LC Class. No.: </label>TS156  / B66