Townsend, Patrick L. <br/><br/>
Quality in action :  93 lessons in leadership, participation, and measurement / 
Patrick l. townsend, Joan e. gebhardt 
 - 262 páginas 
<br/><br/><label>ISBN: </label>0471552062 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administración de calidad total<br/>Administración industrial
<br/><br/><label>LC Class. No.: </label>HD62.15  / T68